NDIS Behaviour Support – Let’s Work On That
Under the NDIS, Behaviour Support often focuses on reducing what’s called “behaviours of concern.” These are behaviours that might pose a risk to the person or others, or simply make daily life a little more complicated for everyone involved (think: biting, bolting, shouting, throwing items, or the occasional dramatic exit from a Zoom call).
At Let’s Work On That, we approach this work differently. Instead of asking, “How do we get this behaviour to stop?”, we get curious:
“What is this behaviour trying to protect?”
“Which part of the person is stepping in, and what does it need to feel safe, understood, and supported?”
From our perspective, “challenging behaviour” isn’t bad behaviour it’s a survival strategy from a protective part doing the best it can with what it has. Even if that strategy involves tipping a table or trying to emotionally bribe the support worker with a packet of Tim Tams.
What Is a Behaviour Support Plan?
A Behaviour Support Plan (BSP) is a structured document created by a Specialist Behaviour Support Practitioner under the NDIS Behaviour Support Framework. It is designed to:
Identify the function of the behaviour (what it’s trying to communicate, prevent, or manage)
Support the person with Positive Behaviour Support strategies that are respectful and person-centred
Reduce or eliminate restrictive practices (e.g. physical restraint, seclusion, chemical restraint) in line with the NDIS Quality and Safeguards Commission
Improve the person’s quality of life, autonomy, safety, and relationships
The goal isn’t to “fix” the person or push them into quiet compliance. It’s to create conditions where they no longer need those behaviours to survive, cope, or express distress. Less “How do we stop this behaviour?” and more “What does this person need to feel safe enough not to need it?”
Behaviour Support with Let’s Work On That
Our BSPs meet all NDIS guidelines, but they come with a heart.
That means we:
Focus on the why behind behaviour, not just the what
Conduct compassionate, collaborative functional assessments with minimal jargon
Incorporate Internal Family Systems (IFS) principles to explore parts and internal cues (where appropriate)
Build co-regulation strategies that help everyone feel safer, not just quieter
Actively reduce or eliminate restrictive practices in line with best-practice safeguarding
Support families, teams, and support workers to respond to the person, not just manage the behaviour
It’s like learning to speak someone’s inner language, even when that language involves a meltdown in aisle five at Woollies.
Who Is This For?
Our behaviour support services are especially helpful for:
Children, teens, and adults with psychosocial disability, developmental disability, or trauma histories
Participants funded under Improved Relationships or Capacity Building – Behaviour Support
Families, carers, and support teams looking for more than “do this/don’t do that” strategies
Anyone ready to see behaviour as communication, not a “problem”
Why This Approach Works
Because no one likes being managed but everyone wants to be understood.
When we meet behaviour with curiosity instead of correction, and we treat all parts with dignity (even the angry, shut-down, sugar-hunting ones), something shifts. The system softens. The person feels seen. And often, the behaviour starts to shift. Not because it’s been forced, but because it no longer needs to scream to be heard.
Behaviour is communication. Always. And behind that behaviour is a person with a complex, brilliant internal system doing its best.
If you’re looking for NDIS Behaviour Support in Melbourne that is trauma-informed, non-pathologising, NDIS-compliant, and deeply human we’d love to walk alongside you or your team.
All parts are welcome.
